Investigations

Long-form investigations into the platforms governments require citizens to use. You can choose not to use TikTok. You can't choose not to use Medicare. These platforms are held to the same standard as everything else we investigate — plus the laws they wrote for themselves.

3Investigations
32Contradictions
14Critical
112Sources cited
29Laws examined
$0Govt penalties ever
Completed investigations
Complete
myGov
Every Australian's gateway to welfare, healthcare, and tax — tracked by five American corporations, protected by terms that wouldn't survive a consumer tribunal if a private company wrote them. A UK company views your face. The privacy regulator has never fined a government agency.
5 critical 6 high 50 sources 14 laws mapped
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Complete
My Health Record
They created health records for 23 million Australians without asking. Police could read them without a warrant. The opt-out page used Google reCAPTCHA. A $746 million Accenture contract ballooned from $47M. Half the records are empty. 70% of GPs call it a failure. It cost $2 billion.
5 critical 5 high 32 sources 8 laws mapped
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Complete
Digital ID / myID
13 million Australians verified their face with a UK company the privacy policy doesn't mention. Researchers said scrap it and start over. $500 million stolen through identity fraud. The only competing provider shut down — "literally a market failure." By December 2026, banks and telcos join the system.
4 critical 4 high 30 sources 7 laws mapped
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How these investigations work

Government platform investigations are different from our device and software analyses. They include a legislative breach analysis — mapping every finding to the specific laws the government wrote for itself, with section numbers, case law, and penalty exposure.

Each investigation follows the same evidence layers:

The strongest enforcement pathways are the three discrimination Acts (DDA, RDA, ADA) — they explicitly cover government services, have no "trade or commerce" limitation, and have established precedent for digital accessibility.

Political investigations
Moved to Politicks
Our political investigations — eSafety Commissioner, AIJAC, and News Corp — have moved to Politicks, a dedicated platform for exposing institutional capture, lobby influence, and media manipulation. DeviceGuardian continues to focus on the privacy practices of products and government platforms.
On the radar
Service NSW
State-level digital services portal. Digital Driver's Licence, COVID check-in data retention, facial verification for identity. Australia's largest state government digital platform.
Australia · State
Aadhaar
1.4 billion biometric IDs. Mandatory for bank accounts, phone SIMs, welfare, cooking gas. Database access sold for $7 on WhatsApp. Starvation deaths when fingerprint scanners failed. India's Supreme Court ruled it constitutional but limited.
India
NHS App
UK's health services portal. GP records, prescriptions, COVID Pass. Palantir's $480M contract for NHS data analytics. GOV.UK One Login lost its identity certification in May 2025.
United Kingdom