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F

Master Lock Smart Padlock

Fail
Master Lock · 🇺🇸 United States · WiFi + Bluetooth
PolicyApp PermissionsNetwork TrafficFirmwareRegulatory
Technical details
App: Master Lock Vault eLocks
Manufacturer: Master Lock

⚠️ The bottom line

Master Lock — the company synonymous with "lock" — made a smart padlock where: the API leaks the unlock code to guests, revoking access doesn't work, the anti-theft PIN is stored in plaintext, and attackers can erase the audit log. The digital lock is less secure than a $5 combination padlock from 1970. Presented at USENIX by researchers who could not believe what they found.

Legal jurisdiction
🇺🇸 United States (headquarters)
CLOUD Act read more →
US govt can demand your data from this company even if stored overseas
FISA §702 / PRISM read more →
NSA collects stored emails, photos, messages without individual warrants
Geofence warrants read more →
Police can demand location data for everyone near a crime scene
Spying
0/4 N/A
Is someone spying on me?
Data Sharing
0/4 N/A
Who gets my data?
Security
3/4 HIGH
Is it actually secure?
Honesty
0/4 N/A
Can I trust what they say?
CONFIGURE High-risk areas that can be partially mitigated with settings changes.
1Contradictions
1Critical
0High
0Medium
2Sources
Findings by concern
Security 3/4 HIGH 1 finding
⚠️ criticalmarketing vs third party research
Master Lock — the company synonymous with "lock" — made a smart padlock where: the API leaks the unlock code to guests, revoking access doesn't work, the anti-theft PIN is stored in plaintext, and attackers can erase the audit log. The digital lock is less secure than a $5 combination padlock from 1970. Presented at USENIX by researchers who could not believe what they found.

What they claim: Master Lock promotes smart padlocks as convenient, secure access control

What we found: USENIX WOOT 2025 researchers found the Master Lock smart padlock API leaks primary unlock codes to guest users — who retain access even after revocation. The mobile app is unobfuscated, API endpoints use hard-coded static credentials, the anti-theft PIN is stored in plaintext on the device, and malformed Bluetooth messages cause denial-of-service. Attackers can also forge audit events and suppress real ones.

Sources