← Kids & Education
F

VTech KidiConnect / Learning Lodge

Fail
VTech · 🇨🇳 China
PolicyApp PermissionsNetwork TrafficFirmwareRegulatory
Technical details
App: KidiConnect
Manufacturer: VTech

⚠️ The bottom line

6.4 million children's photos and chat logs leaked. Names. Birthdays. Pictures of kids sent to parents through VTech's app — all exposed because VTech used no encryption, stored passwords with broken hashing, and left SQL injection holes open. The FTC fined them $650,000 — about ten cents per child. The photos of those children are still on the internet. After leaking 6.4 million children's data, VTech's response was to update the terms of service to say data theft was the parents' problem. "You acknowledge information may not be secure." A toy company told parents: we might leak your children's photos, and by turning on the toy, you agree that's acceptable. Accountability, outsourced to the victim.

Legal jurisdiction
🇨🇳 China (headquarters)
National Intelligence Law read more →
Company must secretly hand data to Chinese intelligence on request
Data Security Law read more →
State can classify any data as 'important' and demand access for national security
Spying
2/4 MODERATE
Is someone spying on me?
Kids at risk
Data Sharing
0/4 N/A
Who gets my data?
Security
3/4 HIGH
Is it actually secure?
Kids at risk
Honesty
2/4 MODERATE
Can I trust what they say?
Kids at risk
CONFIGURE High-risk areas that can be partially mitigated with settings changes.
2Contradictions
1Critical
1High
0Medium
2Sources
Findings by concern
Spying 2/4 MODERATE 1 finding
⚡ highprivacy policy vs third party research
After leaking 6.4 million children's data, VTech's response was to update the terms of service to say data theft was the parents' problem. "You acknowledge information may not be secure." A toy company told parents: we might leak your children's photos, and by turning on the toy, you agree that's acceptable. Accountability, outsourced to the victim.

What they claim: VTech updated its terms of service after the breach to limit liability

What we found: After the breach, VTech quietly updated its terms of service to state: "You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted or later acquired by unauthorized parties." A children's toy company told parents that their children's data might be stolen, and by using the product, they accepted that risk.

Security 3/4 HIGH 1 finding
⚠️ criticalmarketing vs regulatory
6.4 million children's photos and chat logs leaked. Names. Birthdays. Pictures of kids sent to parents through VTech's app — all exposed because VTech used no encryption, stored passwords with broken hashing, and left SQL injection holes open. The FTC fined them $650,000 — about ten cents per child. The photos of those children are still on the internet.

What they claim: VTech promotes safe, educational electronic toys for children

What we found: In November 2015, VTech's Learning Lodge database was breached, exposing personal data of 6.4 million children and 4.9 million parents across 15 countries. The data included children's names, dates of birth, genders, photos, and chat logs between children and parents. The FTC fined VTech $650,000 for violating COPPA. The attacker found VTech used no encryption, stored passwords in MD5, and had SQL injection vulnerabilities.

Sources